Open Line Automation, LLC · Effective July 1, 2026
Open Line Automation, LLC ("Open Line," "we," "us," or "our") operates the website openlineautomation.com and provides AI-powered call-answering and communication-automation services for home service businesses (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a form, you agree to this Policy.
Information you give us. When you fill out a form, request a demo, or contact us, we may collect your name, business name, trade/industry, phone number, email address, and any information you include in a message.
Information collected automatically. When you visit our website, we may automatically collect device and usage data such as IP address, browser type, pages viewed, and referring URLs, using cookies and similar technologies.
Information from booking a call. If you schedule a demo, we collect the details needed to book and manage that appointment (name, email, phone, selected time).
We use the information we collect to: - Respond to your inquiries and provide the demo or Services you requested; - Contact you by phone, email, and SMS about your inquiry, appointment, and related follow-up; - Operate, maintain, and improve our website and Services; - Send administrative information, reminders, and (where permitted) marketing communications; - Comply with legal obligations and protect our rights.
By providing your phone number and opting in through our form, you consent to receive SMS text messages from Open Line related to your inquiry, appointment scheduling and reminders, customer care, and follow-up.
We use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our website. You can control cookies through your browser settings; disabling them may affect site functionality.
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, our CRM and communications platform, scheduling tools, and analytics providers), only as needed to provide the Services and under obligations of confidentiality. We may also disclose information where required by law or to protect our rights.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, and all of the categories described above exclude that opt-in data and consent.
We retain personal information for as long as needed to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our website may link to third-party sites we do not control. We are not responsible for their privacy practices, and we encourage you to review their policies.
Our Services are intended for business owners and are not directed to children under 16. We do not knowingly collect personal information from children.
We may update this Policy from time to time. Changes are effective when posted, and the "Effective date" above reflects the latest revision.
Open Line Automation, LLC Email: [email protected] Website: openlineautomation.com